Welcome to YouCan Store. These Terms & Conditions govern your access to and use of our e-commerce platform and all associated transactions.
1. Acceptance of Terms & Electronic Contracting
By accessing the YouCan platform, creating an account, or placing an order, you explicitly agree to be legally bound by these Terms and our Privacy Policy.
If you do not agree with any part of these terms, please discontinue your use of our platform immediately.
2. User Eligibility & Account Responsibilities
You must be at least 18 years of age or the age of legal majority in the Arab Republic of Egypt to enter into legally binding contracts.
You are responsible for providing truthful, accurate, and current information when registering and for safeguarding your login credentials and password.
3. Products, Pricing & Inventory Accuracy
All prices displayed on YouCan are listed in Egyptian Pounds (EGP) and are inclusive of Value Added Tax (VAT) as mandated by Egyptian tax law unless otherwise stated.
While we make every effort to display accurate product details, specifications, and prices, inadvertent clerical errors may occur. In such cases, YouCan reserves the right to correct pricing errors or cancel affected orders with a full refund.
4. Order Placement & Confirmation
Submitting an order constitutes an offer to purchase. A binding contract is formed only when your order has been verified, prepared, and dispatched for shipment.
We reserve the right to decline or cancel orders due to inventory unavailability, force majeure events, or suspected fraudulent activity.
5. Payment Methods & Financial Security
We support secure electronic payment methods including Visa, Mastercard, Meeza debit/credit cards, and approved mobile wallets.
All payment transactions are encrypted and processed through licensed payment gateways compliant with the Central Bank of Egypt regulations and PCI-DSS standards.
6. Statutory Warranties & Consumer Protection
All products sold on YouCan carry official manufacturer and authorized agency warranties within Egypt in compliance with Consumer Protection Law No. 181 of 2018.
Nothing in these Terms limits or diminishes your statutory rights as a consumer under Egyptian law.
7. Governing Law & Jurisdiction
These Terms & Conditions are governed by and construed in accordance with the substantive laws of the Arab Republic of Egypt.
Any dispute arising from or related to these terms shall be submitted to the exclusive jurisdiction of the competent courts in Cairo, Egypt.
Still have questions about our policies?
Our customer support team is available daily from 9:00 AM to 10:00 PM to help answer your inquiries.